Get in Touch with Jade Bear Gems! Have a question or need assistance? We’re here to help! Whether you’re looking for more details about our handcrafted sterling silver and gemstone jewelry, need help with an order, or want to learn more about our gift services, we’d love to hear from you. We also have a Live chat box located in the bottom right of your screen that can answer most frequently asked questions. Reach out to us, and we’ll be happy to assist you!